Job Term
Permanent
Base Salary / Hourly Wage
$60,000 - $70,000
Location
Danbury
, CT
Description
Customer Service Representative Location: Danbury, CT Hours/Working Model: Full-time, Hybrid, 8 am–4 pm flex Compensation: $65–70K + bonus eligible About the Role The Customer Service … Read More
Job Requirements
- 3–5+ years of customer service experience in a manufacturing environment
- Bachelor’s degree or equivalent preferred
- ERP experience required (Epicor a plus!)
- Strong communication skills (email, phone, and in-person)
- Highly organized, strong attention to detail, and able to multitask in a fast-paced environment
- Collaborative team player with strong accountability and a customer-first approach
- Ability to work with and understand databases, and the ability to learn technical skills
- Ability to work with general office equipment and operate media equipment such as tablets, smartphones, and other electronic equipmentPreferred Qualifications
- Manufacturing experience in medical devices
- Experience with Office 365, SharePoint, Teams, Visio, and OneNote
- Exposure to Workday or UKG-UltiPro
- Ability to learn technical product details and navigate data-heavy systems
Referral Bonus
$250