Job Function
Customer Service
Industry
Telecommunications
Job Term
Permanent
Base Salary / Hourly Wage
$28.00 to $37.50 per hour + Benefits + Bonus
Location
Naugatuck
, CT
Introduction
Are you passionate about technology and supporting first responders? If so, this could be a job for you!
Our client, a leader in the communications industry, is seeking a motivated and dedicated Project Manager to join their team in Naugatuck, CT. This opportunity has become available due to a recent relocation of an employee out of state.
If you are a proactive, tech-savvy individual with a passion for supporting first responders and a strong background in project administration, we encourage you to apply. Join this innovative wireless communications industry leader and make a meaningful impact in the field. Your contributions will help shape the future of technology solutions for those who dedicate their lives to public safety.
Responsibilities
- Proactively monitor project deliverables and status, identifying and resolving discrepancies/issues, or escalating issues for resolution by appropriate parties.
- Collaborate with inter-departmental teams to facilitate the achievement of project and service goals.
- Manage incoming phone calls from customers and employees, providing assistance or directing inquiries as necessary.
- Review and comprehend project documentation, including proposals, RFPs, contracts, requirements, and other project-related materials. Execute deliverables as required to support project success.
Ideal Candidate Must Have
- Specific experience with technology solutions and/or industrial or government organizations.
- Prior experience as a first responder, demonstrating a deep understanding of their needs and challenges.
- Familiarity with the use of two-way radio communications systems or equipment.
- A minimum of three (3) years' experience in customer service, internal support, project/service administration within a technical industry.
- Proficiency in reading and understanding basic technical documents.
- Strong skills in creating, developing, and formatting documents and spreadsheets using the Microsoft Office suite.